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The Lock Captain 4 Dial Combination lock is a perfect way to secure your valuables. Here are answers to frequently asked questions:
Try starting with your original combination and turn each dial + or - one digit on each number. For example if you intended to set to 6-3-8-7:
- Attempt 1: 7-3-8-7
- Attempt 2: 5-3-8-7
- Attempt 3: 6-4-8-7
- Attempt 4: 6-2-8-7
You should be placing enough pressure to ensure that the notch is pressed all the way down into the hole.
Notch is aligned to the hole but not pushed in - this will not allow you to reset your combination.
Unfortunately no. We are unable to reset the lock.
Lock Captain does not receive your purchase information. If you would like to request a refund, please contact the retailer where you made your purchase.